Best Western Airport Albuquerque Inn Suites Hotel Suites Reviews: 102 Verified Reviews Latest 2024 | Trip.com (2024)

Check-in

1 night

Check-out

Rooms and Guests

Verified reviews

Overall, it was not clean, but the bathroom was clean and the breakfast was good

It is very close to the airport, just a five-minute drive. There is a shuttle bus to the airport every half hour. You need to make a reservation in advance. The room was clean and tidy, suitable for a hotel to catch a flight and spend the night.

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Unfortunately they overbooked the hotel so when I arrived there was not a clean room for me. I waited about 10 minutes and in theory they cleaned a room for me, but it didn't feel clean. Breakfast was kinda meh.

The rooms are newer or recently remodeled. The bed is excellent very comfy. Staff is very pleasant and helpful. Nice breakfast.

Arrived and hotel lobby staff were not welcoming or friendly. Elevators were down so we had to use the stairs. Our room appeared clean at first glance; upon closer inspection it was a little dirty. The carpet and curtains had stains. Linen didn’t smell fresh. Bathroom, however, was clean and water pressure was good. You could hear people laughing and talking as they walked down the halls, was a bit uncomfortable to be sleeping & randomly hear strangers laugh. We also accidentally locked ourselves out of our room and when we went to ask for another key, I got a snarky remark from the desk lady about it. Breakfast was decent. Checkout was the same as checkin. Will not be staying here again.

Made a reservation at midnight for that night, arrived at 1 AM and they would not allow check in because 11 PM was latest time for check in. The room had been given away.They refused to issue a credit.

The front desk staff is so courteous. It made for an easy check in. He even gave me a courtesy map to find our room easy. The room was clean the bed was clean thermostat worked wonderful but the parking spaces were painted by someone incompetent because an average size car barely fits so it’s door to door parking other than that the stay was good.

Unbeatable value: minutes from airport and right next to a Village Inn. Vending machine on my floor didn't work, and when I went downstairs for the same item they charged a dollar more. Minor complaint. On the final day of my two day stay, though, they ran out of hot water - at 8 a.m. Shower water was cool to tepid. I cut the shower short.

This am (1 am) we checked in and were told they didn’t have a first floor (pet room) available after booking online. My family and I were tired after driving for hours and were told our only option was to take a second floor room or leave. They also stated since they didn’t have a pet room they would be keeping my deposit of $100 when the pet fee is only $40. To add insult to injury we were also told that we would have to carry all our luggage upstairs because the elevator is broken. This is the worst experience I’ve ever had at best western, a place I always choose to do business with. I just want to share this experience with upper management

My water turned freezing cold during my shower and when I spoke to management they did not care at all.

All was okay except for there was no hot water either day I showered. Room temperature at best and that was not comfortable.

Staff was incredibly nice. Next door to two restaurants. I would use them again if flying out the next day.

Hotel and room very clean. Breakfast was nice. We would stay in this hotel when area again.

Nice, clean room. Spacious with all the amenities you need. Close to the airport. Wonderful breakfast.

A short stay as driving through to Minnesota from Yuma. Very pleasant establishment and close to restaurants.